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Privacy Policy

No advertising cookies · No cross-site tracking · Last updated August 2026
Privacy Policy — Lila Spa

This policy covers two different kinds of privacy, and it is worth separating them. The first is what happens to information on this website. The second is what happens to you inside the salon — which, for a massage business, is the one that actually matters to most people.

Both are covered below. For the formal legal framework governing personal data under Turkish law, see our KVKK notice; this page is the practical version.

Cookies and tracking on this site

This website sets no advertising cookies. It does not follow you to other sites, it does not build an advertising profile, and it does not load third-party trackers that do so on our behalf.

Visitor statistics are collected without cookies and in aggregate: we can see that a page was requested, roughly from where and on what kind of device, but not who requested it and not what you did afterwards elsewhere. That is enough for us to know which pages are useful and not enough to identify you.

The site has no login, no account, no basket and no forms that submit to a server. The booking window on every page builds a WhatsApp message in your browser and hands it to WhatsApp — nothing you type into it is sent to us, or stored anywhere, unless you press send in WhatsApp yourself.

Fonts, images and third-party requests

All fonts are hosted on our own domain rather than loaded from Google Fonts or any other provider, which means your browser makes no request to a third party for them and no third party learns that you visited this site.

Images and video are served from our own domain. There are no embedded social widgets, no comment systems and no chat scripts from external companies. The only external service you may interact with is WhatsApp, and only if you choose to open it.

📲 Book via WhatsApp

What happens to a message you send us

If you message us on WhatsApp, we see your number, your name as your profile shows it, and what you write. We use that to arrange your appointment. The conversation passes through Meta's infrastructure under their terms, which we do not control — if that matters to you, telephone instead.

We keep booking conversations for a year, and booking records for two years after your last visit, so that returning guests do not have to repeat themselves. You can ask us to delete either at any time; see the KVKK notice for how.

Privacy inside the salon

This is the part that people ask about at the door rather than online, so we will be direct. Every treatment takes place in a private room with a closed door, not in a shared space divided by curtains. You are covered by a towel or sheet throughout the session except for the specific area being worked on, which is uncovered and then covered again as the therapist moves.

You undress to the level you are comfortable with, alone in the room, and the therapist knocks before entering. There are no cameras anywhere inside the treatment rooms, the changing area or the hammam. Nobody enters your room during a session.

Anything you tell a therapist stays between you and them. Guests are not discussed with other guests. If you would prefer a female or male therapist, that is arranged without charge and without being asked why. And if at any point you want the session to stop, saying so is enough — no explanation is required and none will be asked for.

What we will never do

We will not photograph you or ask to. We will not post about your visit. We will not add you to a marketing list without you asking to be on one, and we do not send unsolicited promotional messages — if we message you, it will be about an appointment you made.

We will not share the fact that you are a guest here with anyone who calls and asks, including someone who says they know you. If a call comes for you during a session, we take a message and give it to you afterwards rather than confirming to a caller that you are here.

Changes, and how to reach us

If this policy changes, the updated date at the top of this page changes with it. We do not make changes retroactive: information collected under an earlier version is handled under the terms that applied when it was collected.

Questions, corrections or deletion requests go to [email protected], or ask at the salon. We answer in English, directly, and without charge.

Frequently asked questions

Does this site use advertising cookies? No. There are no advertising cookies, no cross-site tracking and no third-party trackers.

Is anything I type into the booking window sent to you? No. It builds a WhatsApp message in your browser. Nothing reaches us unless you press send in WhatsApp yourself.

Are there cameras in the rooms? No. There are no cameras in the treatment rooms, the changing area or the hammam.

Am I covered during the session? Yes, throughout, except for the specific area being worked on, which is uncovered and covered again as the therapist moves.

Can I ask for a female therapist? Yes, at no extra charge and without being asked why.

If someone calls asking whether I am there, what do you say? We take a message. We do not confirm to a caller that a guest is in the salon.

Anything you would like to ask before booking?

Message us on WhatsApp — including about privacy, therapist preference or anything else you would rather settle in advance.

Book via WhatsApp

Legal and trust: Privacy Policy · Personal Data (KVKK) · About & Trust · Booking & Directions · FAQ · Prices

Last updated: August 2026

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